Navigating the Shift to Play

Screen Shot 2015-10-19 at 2.06.21 PMExcerpted from Francis Cholle’s The Intuitive Compass, Jossey-Bass

If innovation is key to corporate success, and if play is the door to innovation, then the next logical question (logic does have it place!) is how to create a corporate atmosphere be part of every CEO’s mandate, and companies should be rated according to the level of playfulness of their culture in the same way as they are rated as a great place to work or as a socially responsible organization.

A number of practical steps can be followed to navigate this cultural shift toward play, which then can become easier than it seems.

Think about what play look like.  It is personal, engaging, and interactive.  It is often exuberant and messy.  It is filled with light, color, and sound.  When you think about play, you may instinctively think about a children’s playground or children’s toys.  Now, think about corporate offices, or, more specifically, corporate boardrooms.  There are lots of straight lines in boardrooms, (or perhaps, artistically, an elegantly curved accent wall); there is typically an imposing table made from fine polished wood or sleek metal.  That table likely suggests a hierarchical seating arrangement that people intuitively understand: the boss will sit at the head of the table and the chief advisor will sit next to the boss or perhaps will anchor the other end.  The rest of the employees will fill in the sides of the table.  So, before the meeting even starts, everyone knows his or her relative importance.  And everyone knows that polite behavior is expected: sit up straight, papers stacked neatly in front of you, a pen at the ready, smartphone close by in case of an emergency.

These rigid boardrooms are where major strategic decisions are being made about innovation and the future of our organizations.  They represent a very logical environment geared toward conscious conversations that will unfold in a very linear and efficient way.  They appeal to the 20 percent of our intelligence that lives in our conscious mind with its wealth of creative ideas, and the intelligence that we can reach through play.

Dr. Marian Cleeves Diamond, one of the world’s foremost neuro-anatomists advocates the establishment of “playful environments.” I too believe that we need to create offices, boardrooms, and activities that engage our playful nature—a corporate sandbox or playground.  We are playful by nature and efficient by necessity.   So let’s embrace our nature, and less effort will be needed for the same, or better, results.  When we do this we can break through the mental barriers that are keeping us stuck. Certain corporations are already doing this. Some of the things that they do to create a play-friendly atmosphere include:

–    Allocating significant time in which employees are explicitly encouraged to play

–       Creating, or giving employees access to, physical spaces that are conducive to play

–       Giving employees implicit and explicit permission to “fail” or be “unproductive” in their pursuit of innovation.

You Already Have All the Resources You Need to Succeed

Screen Shot 2015-10-11 at 10.34.04 PMExcerpted from Francis Cholle’s The Intuitive Compass, Jossey-Bass

Play opens us up to the possibility that we don’t need more of anything—time, money, knowledge, and so on—in order to produce more.  It is a radical idea, especially in business, where we often hear the argument the budgets are limited and therefore the ability to innovate is limited.  How can you get the same result with half of the resources?  How is that possible?  It’s possible because human motivation is not linear; the way one person gets motivated is a complex function of many intertwined factors, which do not follow a linear continuum, but which can be greatly influenced by play.  When we tap into the part of people that responds to play and inspiration, we unleash possibilities and huge potential for new sources of motivation that we could not have predicted or accessed otherwise.  Thus when people are engaged in play, truly and deeply engaged, they lose track of time, they stop thinking about whether their paycheck is bigger today than it was yesterday, they form close and fruitful bonds with their playmates, they withstand discomfort and inconvenience, and more often than you might imagine, they create magic.  Play moves people into an optimistic frame of mind, a place where they are more adaptable to change and more likely to improvise, and where they begin to dance in the groove of life.  In that joyous groove, success and innovation become far more likely outcomes than they ever could be in an atmosphere of grinding unhappiness and perceived lack.

Take, for instance, a story of how dice games were invented, according to the ancient Greek historian Herodotus.  In pre-Roman times, 2,500 year ago, the kingdom of Libya was suffering a famine that left it only able to feed half of its citizens.  The Libyan king invented a game—sheep knuckle dice—and established a policy that every other day, every person in the kingdom, would do nothing but play sheep knuckle dice.  They would not work, they would not just hang out, and they would not run errands for their grandma.  And they would not eat.  Such was the level of immersion the sheep knuckle dice provided that the people managed to survive an eighteen-year famine.

What does this tale reveal to us? It shows that the impact of play reaches far beyond the realm of reason.  It also tells us that the power of play is such that it can provide an effective distraction even from something as elemental as hunger.  Play is a strong catalyst for changing behavior, helping people shift perspective and refocus their energy to overcome hardship or challenging situations without necessarily increasing material resources or the number of team members.

Why Ritual is an Important Part of Leadership

Screen Shot 2015-10-06 at 12.16.49 AMExcerpted from Francis Cholle’s The Intuitive Compass, Jossey-Bass

Ritual is powerful and can be used to engage people in ways that words alone cannot.  Rituals are meant to affect the body through regular repetition and dramatic staging; as a consequence of that drama and repetition, they affect us at an instinctual level and influence the mind in ways much deeper than logic and reason.   From sacred ceremonies including school graduations and the public swearing in of elected officials, they mark the most significant moments of our lives, individually and collectively.  On a more mundane level, they help us navigate through the average day—the morning cup of coffee, a hot shower. They send a signal to our brain that something of note is happening.  In all cases they help us harness energy, stabilize our minds, and have faith in the future.  In doing so they channel our thrust for survival in constructive ways.  By conveying a sense of purpose to important aspects of our lives, they help us find meaning, go past inertia to move through the challenges of life, and creatively reach beyond the bounds of logic.  Rituals powerfully harness the law of survival, the law of reaching beyond boundaries, and the law of inertia.

Rituals can also help in the business world.  BETC, the successful advertising agency in France, provides an example that can easily be adapted to many different businesses and industries.  The founder and chairwoman of the agency, Mercedes Erra, insists that whenever a brief on a new client or project is brought in by an account executive, it is and should be treated as a pivotal moment in the life of the agency.  The brief is the first step in the development of a new campaign.  Its arrival becomes a celebratory moment.  It is the trigger for a professional ritual in which importance and meaning are conveyed.  Food and drinks are brought into a special room, and all of the people who will be working on the campaign gather together to talk about the future of the project.   It is fun and play and serious work all at the same time.  Key elements of the brief are clarified, including the strategic context of the project.  There is discussion about the agency’s or individual team members’ relationship with the client, and any convictions or doubts about the client, their company, the brand, or the communications plan that they want to launch.  But what happens could not be achieved through an exchange of emails or written notes because they would not have the same impact.  Allowing time, staging the meeting in a different way, and having the chairwoman attend the briefing all have a special emotional impact and show the significance of the event.  People can feel its significance, and feeling it is more important than understanding it intellectually when it comes to harnessing creativity and enthusiasm.  Feelings make an impact on our bodies, which in turn influences our ability to solve problems and imagine new solutions.  Such a meeting reaches into people’s psyches, and the meeting’s perceived significance has a long-lasting effect.  Rituals are powerful, as they help us go beyond what’s tangible and conscious.  They reach deep into our unconscious, engage our instinct, and convey meaning.

Why We All Need Intuitive Intelligence

We attempt to interact with one another andScreen Shot 2015-09-20 at 10.05.08 PM arrange our institutions in hierarchical pyramids, because we have been taught that the world fundamentally operates according to physical laws that believe that our minds can and should operate in hierarchical way, the reason directing feeling and instinct.  But that thinking doesn’t match up with reality.

The hierarchical view of the world only tells part of the story.  It is a reflection of the classical physics of the atom: a limited, finite, separate, stable entity that is always precisely identifiable in space and time. But in the 1920s physicist like Niels Bohr discovered that we cannot describe the reality of subatomic—or quantum—particles. These entities are not separate and stable, but random and chaotic.  Subatomic particles cannot be precisely identified in space and time except within certain probabilities, and they area entangled in mysterious ways that Albert Einstein called “spooky action at a distance.”

To describe reality fully, we need both classical Newtonian physics and quantum physics.  Likewise, to understand how our unconscious and conscious minds work, we need to account for instinct and feeling as well as reason, for both chaotic thinking and linear thinking.  As the second decade of the twenty-first century starts, even many scientists remain only dimly aware of the implications or quantum physics for the nature of reality, from the makeup of the physical world to the operations of our minds and their creative processes.  That doesn’t leave much hope for the rest of us.

The good new is you don’t need to fully understand the theory to understand how to be successful in our chaotic world.  What you do need is Intuitive Intelligence.

Intuitive Intelligence is a set of skills I designed that uses intuition to get to the instinctual and nonconscious parts of our minds.  It can be learned and developed, but because instinct does not operate in the same way as reason, Intuitive Intelligence requires unusual forms of learning and thinking.  This is why understanding intuition is key.

Intuition doesn’t seek “the truth” or even “sense.” Intuition is completely open to non-sense.  It dives down into the depths of the unconscious where reason and instinct collide in unexpected ways, and it latches onto hidden connections and contradictions.  Then it brings this information—via an unusual sign, a rare sensation, an unexpected feeling, or a seemingly irrelevant fact—to the surface of consciousness to feed the rational mind and enable logic to work with paradox.  Intuition empowers us to operate in the zone of ambiguity and change, the exact place where imagination and genius occur.

Intuitive Intelligence helps us survive in new and changing environments by incorporating intuition and instinct into our thought process and our business endeavors.  The purpose of instinct is survival.  Its’ ultimate mission is to ensure the sustainability of our species.  It understands how to collaborate with and with and adapt to our ecosystems. This is its inherent wisdom.  This is why Intuitive Intelligence is so needed today.

How to Take the Leap to Sustainable Value Creation

Screen Shot 2015-09-13 at 7.59.52 PMMy advice to any executive who has decided to take on an accelerated path to innovation and sustainable growth is to resist the temptation to systematically seek immediate financial results and short-term solutions.  To go beyond business as usual, and to reach truly innovative solutions, you need to shift your focus from financial profitability to sustainable value creation.  The financial logic is exact but not very conducive to imagination.  The concept of sustainable value opens our business reflections and strategies to new horizons.  To make deeper and better decisions, you need imagination, patience, and open mind, and tolerance for ambiguity and confusion.

This calls for a new awareness.  It requires us to balance our faith in logic with the secular wisdom of instinct.  In doing so, we will need to tap into our intuition, an attribute of the feminine part of our psyche.  Intuition opens up new possibilities to feed the masculine part in us, which is ruled and often restricted by the logical mind.  And that is the message of Intuitive Intelligence: anything is possible when the feminine and masculine energies join to cooperate creatively, where improbable solutions can come to our rescue.

In our postmodern age we are still not used to the discomfort of the unknown, the demands of the feminine, and the fact that we are not in control.  But with determination, courage,and faith we can surrender to another belief system, one that enables us to overcome our fear and escape the deadening impact of our need for control.  As is the case with any creative journey, we have no guarantee of success, and no one can show us the way, because the way is unique for each one of us.  But we can receive guidance from the part of ourselves that knows better–the intuitive voice of feminine wisdom–and finally find our way out of control mode into a novel clarity and a deeper relationship with life.

Just as it always is for the mythical hero, the path we’re facing is filled with challenges and unknown factors.  However, we can choose to look at these challenges as parts of a creative process:  the process of evolution.  And we can rely on Intuitive Intelligence to help with decision making and creative problem solving in these unpredictable times.  It will provide unexpected creative answers, which will feel like magic to us because we cannot always explain them.  In this particular time of many unprecedented challenges we have a unique opportunity to engage and be taught in new ways.  

There are many real-life successful examples in the business world that prove there is a plausible route beyond conventional logic.  This will always require a leap of faith, but the leap can be an educated one.  We need to rethink the way we think.  We need reinitialize our thinking program in light of a new scientific understanding of the power of instinct and play and the quantum laws of matter, which show the paradox of our limited individuality within the holistic force of our interdependence and an unlimited number of possibilities.  In this new world view, power has to be reconsidered, money deconstructed and reconstructed into its real purpose:  the prosperity of all.  We’re called to move on.  No time to waste.  A new generation is already there, and we can all do it.  Together we can create a more meaningful, more prosperous, and more balanced world, It requires some adjustments and faith, but it is possible.

The Lakota people have a saying: “It is not about peace on earth but peace with earth.”  When we observe nature, we see how everything and everyone in nature contributes to the whole; that nothing can exist without the others, the conflict, tension, destruction, complexity,  and mystery are also part of it; and that the sum of it all is the most mystifying system we could ever imagine and learn from.

 

An Important Listening Exercise to Sharpen and Develop Your Creative Skills

Excerpted from Francis Cholle’s The Intuitive Compass, Jossey-Bass3

I am going to teach you an exercise, call The Listening Posture, in which you focus on your ability to listen differently.   Listening is very powerful.  It is a receptive function, which is a feminine quality.  Therefore proper listening can greatly help you access the feminine dimension of your psyche and develop your creative sensitivity.  There are many other reasons putting the emphasis on your auditory sense.  Some are scientific; some are related to ancient wisdom and rituals. Professor Alfred Tomatis developed the Listening Posture.  Although designed for therapeutic reasons, it is also a great way to sharpen your sensitivity, and access and develop your intuition.  You can do it anyplace–in your office, or even in a loud environment such as a waiting room.

Instructions for the Listening Posture:

  1. Set your intention: Think about an area in which you would like to get insights.  Make your question open ended.  Write it down.
  2. Sit still in a comfortable chair, feel your seat in the chair.
  3. Leave your legs and arms uncrossed and relaxed.
  4. Close your eye and focus and your breathing.  Breathe naturally.
  5. Relax your diaphragm (allow the muscular “floor” in your abdomen to move up when you exhale and down when you inhale).
  6. Relax your neck and shoulders, lower back, middle back, and upper back.
  7. Relax your facial muscles and the muscles around your upper lip, and tighten the skin of your face up and out to make it more smooth and even.
  8. Pay attention to the sounds in the room
  9. Focus on your right ear (unless you have impaired hearing, it is the one that can relay sound to your brain in the quickest way).
  10. Focus on all high-pitched founds,
  11. Focus on the harmonics of all sounds )the luminescent part of all sounds, like the crest of a wave).
  12. Float in this sonic bath.  Let these harmonics energize you as much as they open you to greater awareness.
  13. Stay in this state for five minutes.
  14. Open your eyes and look around the room.
  15. Look at your question.  Write all the ideas that come to you.

 

Why You Need Intuition in Business (part two)

 

This week we continue exploring techniques to sharpen and hone your intuition.  For more about the case for intuition in business, check out last week’s post.2

Relax and Practice Noticing

  • the world-renowned mime Marcel Marceau said, “Our body knows things the mind does not have access to.”  The best gateway to information from our subconscious mind about the world around us is through a relaxed body.  The most efficient way to relax our body is not a five-star vacation, it is breathing.  Breathing can dramatically alter our experience in any given moment.  You can do this almost anywhere with a simple meditation.  Sit quietly with both feet on the floor, hands at rest on your thighs, eyes closed.  Don’t try to alter your breathing in any way, just pay attention to it.  Don’t think about anything–not your problems, not even happy things–simply focus on the movement of your breath.  Do this for a minute, or five minutes, or as long as you like,  Taking this little break, even for just five minutes, may at first make you anxious, but give yourself permission to take five minutes in which you do nothing but breathe.  To focus on your breathing, simply notice the movement of your diaphragm–the horizontal muscle that moves up and down in your mid-torso.  when your diaphragm goes, up, you exhale and your rib cage narrows.  When your diaphragm goes down you inhale and your ribcage expands.  Becoming mindful of the movement of your diaphragm is enough to largely improve your breathing.  When you give yourself this permission, your body will relax and your breath will deepen naturally.
  • Pay attention.  It is very easy to stop noticing small things, or even large things.  Buddhists have a practice of mindfulness in which every movement, whether lifting a cup of tea to one’s lips or placing a foot on the ground while walking, is afforded the greatest attention.  Be mindful during a routine event such as eating breakfast; afterward, record the sensations, thoughts, and emotions that arose in the short interval.

After you have tried the exercises from both this week’s and last week’s post, keep practicing the ones that resonate with you.  Over time these exercises will help your intuitive abilities get stronger and will make it more likely that they will become natural part of your daily life. Intuition is a skill not made by either nature alone or nurture alone.  We are born with a capability, and we turn it into a capacity by using it over and over again.  Once you’ve identified the exercise of the few exercises that are most natural to you, with regular practice you will improve your ability to reflect about a decision or a situation beyond pure logic.  This will greatly enhance your ability to pay attention and notice, to trust the unknown and tolerate the confusion that comes with ambiguity and complexity.  You will be more comfortable with your own subjectivity.  It will prevent you from too quickly jumping to a logical conclusion, which would not necessarily get you to the most creative answers

 

Why You Need Intuition in Business (part one)

In Frederic Laloux’s recent groundbreaking book “Reinventing Organizations”, he makes the case for the value of developing your intuition:1PM

     Wisdom can be a found in intuition, too.  Intuition honors the complex ambiguous, paradoxical, non-linear nature of reality; we unconsciously connect patterns in a way that our rational mind cannot.  Intuition is a muscle that can be trained, just like logical thinking: When we learn to pay attention to our intuitions, to honor them, to question them for the truth and guidance they might contain, more intuitive answers will surface.

Just as we prepare ourselves for an important interview or set our minds to achieve a challenging goal like running a marathon, we can take step to invite intuition into our daily experience.  The following are a number of ideas to ponder and exercises to do.  Consider adapting them in a way that speaks to you.

Revisit Your Perspective and Perceptions

  • Consider the possibility that wherever you are now is now the optimal place from which to get where you want to go.  A Native American proverb says:  What do you do when you get lost?  Stand still.  The trees and bushes beside you are not lost.
  • Look at a painting by Monet or Picasso and contemplate your ability to alter your perception of reality and bring forth something completely new and unexpected.
  • Pay attention to details–like a word, color, or song that catches your attention or comes to mind for no apparent reason–as elements that have the capacity to reveal the whole.  Look around you with a fresh eye to rediscover the environment you’re in or all data and aspects of the situation at hand that you would like to resolve.

Get Comfortable with the Part of Life That Is Not Logical

  • Don’t immediately ban an idea because it is paradoxical and appears illogical.  Welcome paradoxical data or situations.  The word “paradox” comes from the Greek paradoxos “opposed to existing notions, from para- + doxa opinion”; so something that is paradoxical is something we should all look for because we looking for new ideas, not what is already known and widespread.  
  • When you receive information that appears to be out of context, take a moment to notice it.  It may appear to be out of context, but it could lead you to a deeper understanding of something that is not obvious.

Accept That You Are Not in Control

  • Allow yourself to be carried away by energies that appear to be chaotic.  Your acquiescence can help the emergence of a new order that you could not have imagined.
  • Try to stay in tune with your emotions, especially in moments of stress or chaos.  Emotions are energies that are all part of a same circle; if we shut one down, we break the circle, and we close ourselves off from all emotions, good or bad.  If we can avoid trying to harshly control emotions that feel uncomfortable, they will pass and we will return to a state of balance.  The more we accept our emotions, the faster they evolve and the faster we can move on.

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Does Your Business Truly Focus on Value Creation?

Excerpted from Francis Cholle’s The Intuitive Compass, Jossey-BassScreen Shot 2015-08-09 at 9.19.35 PM

Whereas the traditional business model was solely about profit, the new business model is about sustainable value creation.  In the old economic paradigm, we typically used hierarchical power structures and fear to achieve dominance.  In the new economic paradigm, successful businesses leverage collaboration and cooperation into a competition for significance, such as offering value to all the people who are involved, directly or indirectly, with your business activities.  When you deliver substantial value to all of your communities, profitability follows naturally.  The following questions will help you understand the focus of your business model.

  • Is your business strategy profit-centric or based on sustainable value creation?
  • Do you believe that sustainable value is beneficial to all of your stakeholders?
  • Are you looking at short-term or long-term sustainable value creation to measure the impact of your decisions?
  • Are you spending enough time anticipating where technology is going and how it will affect your business?
  • Are you capable of designing totally new product line tailored to untapped consumer groups, including developed market nonusers and emerging market new consumers?

After you’ve answered these questions, you should understand whether your business model is focused narrowly on dollars and cents profit, or if it is focused broadly on value creation.