Category Archives: Play

Why your organization needs to balance results with play

Screen Shot 2015-04-06 at 11.43.38 PMImagine yourself driving to someone’s house for a surprise birthday party.  Every guest has been asked to arrive at a certain time to keep the surprise a surprise.  You left home late.  You’re in a hurry.  You’re now focused on the road in order not to be late.  You don’t want to miss the face of your friend completely surprised, between tears and laughter.  You’re completely absorbed in one goal:  to get there as soon as possible.  You don’t have “time” to notice the surroundings.  You’re all about the destination.  There’s no real journey, because you’re not taking in what’s around.  And if someone asked you whether on your way over you saw a house under construction a mile away from your friend’s house, chances are you’d say that you had not seen it because you were too focused on trying to be on time.

Now imagine yourself this time driving along the same road.   The road goes through the Colorado Rockies.  You’re here on vacation.  This is the first time you’ve ever been in Colorado.  It’s Sunday.  You don’t have to be anywhere at a particular time.  No real plan for the day besides reaching your next destination at some point, whenever you get there.  You set out early.  You have plenty of time ahead of you.  Chances are this you will enjoy the spectacular scenery, very aware of what’s around you; you’ll notice the particular light on that day, the colors of the mountains, the vegetation, and many other minute details.

Same road, same person, two totally different attitudes; one is about the destination (result): the other is about the journey (play).  So if we accept that creativity is essential in life in order to adapt to change and to keep evolving (whether as individuals or organizations), then we need to allow for and cater to the journey, the playfulness that defines the creative process.  Being obsessed with results leaves out the playful, imaginative dimension of life.  Our tendency is to focus too much on results, because our rational mind tells us that focusing on results is the best way to make good decisions.  This focus also feels more comfortable and gives us a sense of control over the situation we’re in.  This is why we tend to approach efficiency in a linear way.  Yet in a highly complex environment, linear efficiency is not the answer.

It’s really not about results and play being in opposition.  It’s about understanding the need for a collaborative synergy between play and results in order to reach a creative outcome.  Obviously we need to get things done.  But without a balance between the two, we run the risk of either never getting anywhere or getting someplace but not being aware of the changes in our environment.  This is why it is important that in our approach to life, or a project, we keep a dynamic relationship between linear efficiency and the random nature of creativity.

 

Can Mozart Manage ADD?

Screen Shot 2015-04-08 at 10.19.28 PMCompanies like Shell, IBM, and DuPont use music to create an atmosphere that accelerates learning and optimizes memory. Music is a powerful way to access a joyful, playful state of mind. It is also a powerful way to access a relaxed and meditative state of mind, which is another facet of being playful. We know today the impact of music on our emotional state, concentration, learning ability, and intellectual agility in new situations. Dr. Don Campbell has authored a few books on the subject; one of them is The Mozart Effect, which was greatly inspired by the work of late French ENT doctor Alfred Tomatis. Campbell writes that forty-three of the largest industrial companies in the world play music in their offices. Some of them have recorded up to 33-percent reduction in administrative errors. In times of intense mental concentration, our pulse and blood pressure increase, making it harder to concentrate. To counteract this, baroque music in particular is a very efficient way to induce feelings of relaxation because many compositions are performed at a tempo of 60 beats per minute, with long sections of music at the same tempo, mimicking a slow-paced human heartbeat and inducing a natural state of relaxation and improved learning ability. Recent research shows the music fires up certain parts of our brain responsible for memory, language, movement, and our sense of rhythm. Professor Anne Blood, a researcher in neuropsychology at McGill University in Montreal, proved that different types of music fire up different parts of the brain. It can be very useful to manage stress, anxiety, and attention deficit disorder in the workplace.

Excerpted from The Intuitive Compass, Jossey-Bass, 2011.

Navigating the shift to play or Get Over Inertia (Part 4)

Because creativity is such an important factor of success in business today, play should be part of every CEO’s mandate, and companies should be rated according to the level of playfulness of their culture in the same way as they are rated as a great place to work or as a socially responsible organization.  A number of practical steps can be followed to navigate this cultural shift toward play, which then can become easier than it seems.

If innovation is key to corporate success, and if play is the door to innovation, then the next logical question (logic does have it place!) is how to create a corporate atmosphere that is conducive to play, how to turn workers into players.

Think about what play look like.  It is personal, engaging, and interactive.  It is often exuberant and messy.  It is filled with light, color, and sound.  When you think about play, you may instinctively think about a children’s playground or children’s toys.  Now, think about corporate offices, or, more specifically, corporate boardrooms.  There are lots of straight lines in boardrooms, (or perhaps, artistically, an elegantly curved accent wall); there is typically an imposing table made from fine polished wood or sleek metal.  That table likely suggests a hierarchical seating arrangement that people intuitively understand: the boss will sit at the head of the table and the chief advisor will sit next to the boss or perhaps will anchor the other end.  The rest of the employees will fill in the sides of the table.  So, before the meeting even starts, everyone knows his or her relative importance.  And everyone knows that polite behavior is expected: sit up straight, papers stacked neatly in front of you, a pen at the ready, smartphone close by in case of an emergency.

These rigid boardrooms are where major strategic decisions are being made about innovation and the future of our organizations.  They represent a very logical environment geared toward conscious conversations that will unfold in a very linear and efficient way.  They appeal to the 20 percent of our intelligence that lives in our conscious mind with its wealth of creative ideas, and the intelligence that we can reach through play.

Dr. Marian Cleeves Diamond, one of the world’s foremost neuro-anatomists advocates the establishment of “playful environments.” I too believe that we need to create offices, boardrooms, and activities that engage our playful nature—a corporate sandbox or playground.  We are playful by nature and efficient by necessity.   So let’s embrace our nature, and less effort will be needed for the same, or better, results.  When we do this we can break through the mental barriers that are keeping us stuck. Certain corporations are already doing this. Some of the things that they do to create a play-friendly atmosphere include:

–       Allocating significant time in which employees are explicitly encouraged to play

–       Creating, or giving employees access to, physical spaces that are conducive to play

–       Giving employees implicit and explicit permission to “fail” or be “unproductive” in their pursuit of innovation.

Excerpted from The Intuitive Compass, Jossey-Bass, 2011.

Get Past Inertia (Part 3)

In a group, because relationship add complexity, inertia grows exponentially more difficult to overcome. My inertia plus your inertia is more that 1 + 1 = 2, and when we add a half-dozen colleagues or try to take on a company with hundreds or thousands of employees, the task is truly formidable. Even if Kim decides she is ready to be brave and try a new way of organizing the Monday morning meeting, all of a sudden she confronts the realization that her change will affect her staff members. What if they don’t like her new approach to meeting protocol? Will they refuse to cooperate? Stop having lunch with her? Go over her head, complain to her boss, and expose her to a negative performance review? Kim has a problem. How can she try something new without so unnerving her colleagues that they stonewall a potentially good idea before it ever gets off the ground?

So, in addition to the natural preference for staying with a mode of being that has proven itself to be safe, getting past inertia is also difficult because of the emotional reaction of others. You have to show people that change will be beneficial to them; you have to make it both nonthreatening and inspiring. Play is key to overcoming the emotional component of inertia.

You are probably familiar with the saying that you must fight fire with fire. Dr. Stuart Brown, head of the National Institute for Play concluded, after years of research, that “play is no less important than oxygen…it’s a powerful force in nature that helps determine the likelihood of the very survival of the human race.” When we realize that the part of our brain that is responsible for our survival (the fight-or-flight response) is the same part of our brain that contains our capacity for play, it puts play in a new, more powerful, and clarifying light.

Play in face lives eye-to-eye with inertia; both are rooted in our brainstem, where you also find the part of the brain responsible for our survival. Play and inertia are in the same weight class, peers in a very exclusive executive suite where core strategic decisions about our present and future are made. But they are having a little war. Inertia, the more conservative of the two, believes that the smart move is to not move at all, to stay with the plan that got us this far safely. Play, the wild child, wants to dream a little dream, take the afternoon off, find Atlantis and create a new society there, because sitting here is, quite frankly, killing its buzz.

Play—our wildly creative and childlike nature—opens the emotional door. It offers an arena in which people become naturally more flexible. For example, think about music. You go to a rock or jazz concert and when the music starts you may sit or stand quietly, taking it in, being polite, and heaving appropriately. But over the course of the evening the music takes you over and you become more comfortable, then relaxes; you may start tapping your foot or swaying in time with the beat, or even dancing spontaneously with the stranger next to you. You behavior just changed without any effort on your part. This is the magic of play. Knowing that play is rooted in the same brain area as our instinct for survival is a good enough reason to give it the benefit of the doubt.

One you let the genie out of the bottle, once play is in full swing and inertia banished (at least at that particular moment), things ca move fast This is especially true with a large group, because just as it is harder to move a group out of its inertia, once the groups does get moving, it can be force to be reckoned with—in the best possible way. Then the challenge transforms into how to manage your newly creative, very energized team. How to channel their creativity into the winning innovations your company seeks without putting a damper on their enthusiasm. Playful energy will beget as many dead end and failures as it will successes. You have to be able to tolerate this, and you have to create an atmosphere in which your team will be able to tolerate it—even better, embrace it.

Excerpted from The Intuitive Compass, Jossey-Bass, 2011.

Get Past Inertia (Part 2)

It is relatively easy to see how play can generate fabulous new ideas, but what is less obvious is the critical role of play in giving those ideas a chance at life against some very serious odds. Innovation is change, and change sends many of us running for cover—for good reason. Change activates our survival instincts and is at least partly responsible for our tendency toward inertia, and inertia, again is a serious barrier to innovation.

Experts agree that the critical stage of innovation is implementation. Implementation is where the rubber meets the road. It requires us to change our behavior, and changing behavior is not only an intellectual but also an emotional challenge. It also requires us to step into the unknown. But perhaps the greatest challenge is that it requires us to overcome inertia, and that is something that humans are hardwired to resist. That hardwiring is key to understanding how inertia works and what its function is.

The human brain wants to say where it is, in the comfort zone. If we stay in our comfort zone, we don’t have to struggle to survive. We minimize the risk to our survival by staying where we know we are safe. I often explain to my MBA students that the reason they take the same seat in class every week, and the reason we lay our towels in the same area of the beach every summer weekend, is that we are, at our core, instinctual animals. Once we have chosen a seat and made it through class safely without being attacked, the part of our brain responsible for our survival tells us that our best option is to repeat that behavior, because in a way it is the most economical use of our energy. As part of its strategy for survival, our brain wants to conserve energy, so once we sit in a particular spot and know that it’s safe, we will subconsciously want to sit there every time and avoid having to reevaluate the safety of a new spot.

Excerpted from The Intuitive Compass, Jossey-Bass, 2011.

 

Get Past Inertia (Part One)

Arie de Geus, an ex-Shell executive turned consultant, has researched why certain companies over one hundred years old have been so successful. The twenty-seven companies he studied were able to successfully get past inertia, sustain themselves, and grow over time. They managed to withstand economic changes while staying true to their mission, without resorting solely to the tactic of acquiring companies to stay afloat in their market. He found three characteristics common to these successful companies:

Once we start moving in a certain direction or doing something a certain way it is hard to stop or change. That is inertia. And while this is true for individuals, it is even stronger in a group dynamic. If you want to innovate, you need to change. And in order to effect change you need to overcome the natural tendency toward inertia.

Arie de Geus, an ex-Shell executive turned consultant, has researched why certain companies over one hundred years old have been so successful. The twenty-seven companies he studied were able to successfully get past inertia, sustain themselves, and grow over time. They managed to withstand economic changes while staying true to their mission, without resorting solely to the tactic of acquiring companies to stay afloat in their market. He found three characteristics common to these successful companies:

  1. They practice fiscal conservancy.
  2. They are open to new ideas from both inside and outside the organization.
  3. They have established a strong community of values that resonates with their employees, making them feel they can take risks and not be fired if they don’t succeed—the feeling of belonging to a community helps overcome the fear of failure and the anticipation of potential negative consequences at a personal level.

Although point one relates to classic best practices in business, points two and three tell us why play—something not in the typical business best-practices toolbox—is key in a work culture in ensure the longevity of an organization. Openness to new ideas and a fundamental level of trust are inherent in a playful atmosphere, and play is an essential ingredient in generating innovative ideas.

Excerpted from The Intuitive Compass, Jossey-Bass, 2011.

You Already Have All the Resources You Need to Innovate

Play opens us up to the possibility that we don’t need more of anything—time, money, knowledge, and so on—in order to produce more.  It is a radical idea, especially in business, where we often hear the argument the budgets are limited and therefore the ability to innovate is limited.  How can you get the same result with half of the resources?  How is that possible?  It’s possible because human motivation is not linear; the way one person gets motivated is a complex function of many intertwined factors, which do not follow a linear continuum, but which can be greatly influenced by play.  When we tap into the part of people the responds to play and inspiration, we unleash possibilities and huge potential for new sources of motivation that we could not have predicated or accessed otherwise.  Thus when people are engaged in play, truly and deeply engaged, they lose track of time, they stop thinking about whether their paycheck is bigger today than it was yesterday, they form close and fruitful bonds with their playmates, they withstand discomfort and inconvenience, and more often than you might imagine, they create magic.  Play moves people into an optimistic frame of mind, a place where they are more adaptable to change and more likely to improvise, and where they begin to dance in the groove of life.  In that joyous groove, success and innovation become far more likely outcomes than they ever could be in an atmosphere of grinding unhappiness and perceived lack.

Take, for instance, a story of how dice games were invented, according to the ancient Greek historian Herodotus.  In pre-Roman times, 2,500 year ago, the kingdom of Libya was suffering a famine that left it only able to feed half of its citizens.  The Libyan king invented a game—sheep knuckle dice—and established a policy that every other day, every person in the kingdom, would do nothing but play sheep knuckle dice.  They would not work, they would not just hang out, and they would not run errands for their grandma.  And they would not eat.  Such was the level of immersion the sheep knuckle dice provided that the people managed to survive an eighteen-year famine.

What does this tale reveal to us? It shows that the impact of play reaches far beyond the realm of reason.  It also tells us that the power of play is such that it can provide an effective distraction even from something as elemental as hunger.  Play is a strong catalyst for changing behavior, helping people shift perspective and refocus their energy to overcome hardship or challenging situations without necessarily increasing material resources or the number of team members.

Excerpted from The Intuitive Compass, Jossey-Bass, 2011.

A Scientific Definition of Play

According to theorist and professor Johan Huizinga, play is “free activity standing quite consciously outside ‘ordinary’ life.” He also described it as being “‘not serious” but at the same time absorbing the player intensely and utterly.”

The National Institute for Play defines play as “a state of being that is intensely pleasurable.” It energizes and enlivens us. It eases our burdens, renews a natural sense of optimism and opens us up to new possibilities.” They go on to note, “Scientists—neuroscientists, developmental biologists, psychologists, scientists from every point on the scientific compass—have recently begun viewing play as a profound biological process.” In other words, play is a core aspect of human nature. As such, it needs to be an essential part of work in order to leverage all that people have to offer. When play becomes a key component of a healthy corporate culture, it fosters positive thinking and creative imagination.

If we choose to leave our childish things behind, we not only deny our essential humanity but also cut ourselves off from a tremendous reservoir of creativity with the potential to make us happier and make us more effective contributors at work.

Excerpted from The Intuitive Compass, Jossey-Bass, 2011.

The Power of Play

Play is magical.  And profound.  Not only is it essential to our growth and development when we are children and a source of joy throughout our lives, but it is also a largely untapped channel for innovative ideas in the work place.

Play is essential to the survival of organizations in a complex and fast-changing marketplace, as it is a key factor in creativity and agility.  I have used play to help people become more creative, deal with challenging emotions like self-consciousness or even fear, and regain energy, enthusiasm, and hope when their company was going through difficult times.  Play opens the doors to our deeper creative potential, helping us achieve change and implement innovative solutions.

Excerpted from The Intuitive Compass, Jossey-Bass, 2011

Three Key Facts That Will Change the Way You Think About Creativity

In recent years, neuroscience research has revealed three key facts that may change forever the way we think about and approach creativity:

– Instinct plays a leading role in complex decision making.

– Eighty percent of our grey matter is dedicated to nonconscious thought.

– Imaginative play is one of the most direct means of activating our creativity and problem-solving abilities

These three discoveries open up unprecedented opportunities for progress, creativity, and efficiency, if we only embrace the instinctual and unconscious aspects of the mind and the randomness and chaos of life.

The uncomfortable part of this is that we are not used to relying on instinct and the unconscious, and we are certainly not used to accepting randomness or chaos. We are used to seeing life and reality as linear and logical when they aren’t. Success in modern times mean making a leap from seeing the world as we think it operates to seeing how it really operates. In reality both life and the whole of the human mind operate in a way that is closer to chaos than to linear order.

Excerpted from The Intuitive Compass, Jossey-Bass, 2011.